How important are updates for your payment terminal?

Do you need to update yourself or does it happen automatically?

In the overview below, you can see which Buckaroo terminals are updated automatically and which are not. If you don’t have a Buckaroo terminal, check the website of the supplier where you purchased your device. Alternatively, look up the brand and model of your payment terminal online to see whether it performs automatic updates.

Why are updates necessary?

There are several reasons why updates are important. The main ones are:

• Ensuring security: Updates help keep the software on your device secure and protected against, among other things, fraud.
• Software stability: New versions ensure a reliable payment process and sometimes fix specific bugs (software issues that cause your device to function less optimally).
• Useful improvements: Updates can add extra features that make the device easier to use, such as a shorter flow to complete a payment.

In short, installing updates is almost always necessary.

Does your payment terminal become faster with updates?

In general, updates help your device run faster, as they often resolve bugs. In some cases, updates can even improve battery life. It is possible that the payment terminal starts up a bit more slowly immediately after an update. At that point, the device is still processing the update and will return to normal speed afterward.

How do you perform an update?

Fortunately, installing updates is easy. By entering a simple key combination, you can start the process. Often, the device will restart at the end of the update. On average, an update takes between 2 and 10 minutes, depending on whether it’s a mobile or fixed terminal. Fixed terminals are sometimes a bit faster.

You can usually set the timing of updates yourself. If the device prompts you, you can enter your preferred time. Many entrepreneurs choose to run updates at night. Automatic updates are also typically installed at night, so they don’t disrupt your business during the day.

Need a new terminal?

Do you notice that your device is becoming slower despite regular updates, or that you need to install updates more frequently? That could be a sign that your terminal is becoming outdated. In that case, it may be worth considering a new payment terminal with higher speed and additional technical capabilities, such as integration with other devices like your cash register system. On average, a payment terminal lasts about five years. 

Want to learn more about this topic?

Updates keep your payment terminal secure, stable, and easy to use. Fortunately, on most modern devices this happens automatically. Do you still have a question about updates on your terminal? Take a look at our knowledge base, where you can find detailed information about all our payment terminals.