From omnichannel to unified commerce 

Omnichannel ensures a consistent customer experience across different channels. Unified commerce goes a step further by bringing systems, data, and processes together in one integrated environment. This means transactions and customer interactions are no longer fragmented but directly connected, giving you more insight, less complexity, and better control over your operations.

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Why Unified Commerce is relevant

As organisations grow and add more channels, complexity behind the scenes increases rapidly. What works smoothly on the front end often leads to disconnected systems, limited insights, and inefficient processes internally. That’s why it becomes increasingly important to have a solid foundation in place, so you can scale faster, manage performance more effectively, and respond flexibly to changing customer behaviour.

More control with one integrated foundation

Unified commerce is about creating one central foundation where data, transactions, and processes come together. This cohesion gives you greater control over your entire operation and makes it easier to gain insight into revenue, customer behaviour, and performance per channel. It allows you to optimise more effectively and add new channels or payment methods without increasing complexity.

Buckaroo as the payment foundation for unified commerce

Within unified commerce, payments form the foundation where everything comes together. It’s the point where channels, systems, and customer interactions intersect, and where crucial data is generated. By centralising payments in one platform, you create a stable base for visibility, control, and further growth. Buckaroo fulfils the role of payment foundation, helping you manage the complexity of multiple channels and take the next step towards a fully integrated commerce approach.

eBook

Ready for the next step after omnichannel?

One payment experience, wherever your customer is — online, in-store, and everything in between.

Want to know what unified commerce means in practice for your organisation and where to start? Download this e-book and discover how to future-proof your payment strategy

Whitepaper - Van Omnichannel tot Unified Commerce
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Integrate all your payment systems

 

Our solution integrates all payment systems, from online payments to Tap to Pay and physical points of sale, into one clear and secure portal. By supporting more than 40 different payment methods, including iDEAL, credit cards, and instalment payments, your customers have the freedom to choose the method that suits them best. This not only increases customer satisfaction but also helps you maximise conversion.

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Accept online payments

Our platforms support a wide range of payment methods, including credit cards, buy now, pay later (BNPL) solutions, and digital wallets, and are optimised to boost your conversion. With features such as real-time monitoring and advanced fraud prevention systems, you can rely on a smooth and secure payment process for you and your customers.

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Accept in-store payments

If you want to accept payments on location in addition to online payments, such as in your store, at events, or other physical locations, we also offer in-store payments. We ensure you can easily accept card payments through one of our payment terminals that best suits your business needs. You benefit not only from a competitive purchase price, but also from a low subscription fee with no additional costs.

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Buckaroo Payment Plaza: Stay in complete control

The Payment Plaza is Buckaroo’s secure financial back-office system. With an account, you always have direct access to the real-time status of your omnichannel payments.

  • All payment methods clearly organised in one system

  • Real-time insight into the status of every transaction

  • Accounts receivable management for invoices and subscriptions

  • Management dashboards with transaction history, KPIs, and trends

Benefits of Buckaroo’s Omnichannel Solution

1


Consistent customer experience

Consistent payment experience across all channels.

2


Real-time insight


Track all your online and offline payments instantly in the Buckaroo Payment Plaza.

3


Choice & flexibility

More than 40 national and international payment methods.

4


Reliability & security

Advanced protection against fraud.


Would you prefer personal advice?

Our experts are happy to help you find the best payment solution for your business. Get in touch and discover the possibilities!

No-obligation advice

A seamless solution for every sector

Home Garden

Omnichannel in Home & Garden retail

As a Home & Garden merchant, you want to offer your customers a seamless payment experience, both online and in-store. With our all-in-one platform, you can easily process payments and stay in control. Customers pay the way they prefer: via your online store, mobile, or in a physical shop.

  • Seamless integration – Connect your POS systems and online store in one system.
  • Flexible payment methods – Support 40+ payment options such as iDEAL, credit cards, and pay later options.
  • Secure & reliable – Protection against fraud.
  • Real-time insight – Manage revenue in the Buckaroo Payment Plaza.


This way, you offer a smooth payment experience, whether customers order online or pay in-store!

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Retail

Omnichannel in Fashion retail

In fashion, it’s all about experience and convenience. Customers expect a smooth payment experience, both online and in your boutique. With Buckaroo, you process all payments through one platform and offer maximum flexibility.

  • All-in-one solution
    Integrate your online store, mobile payments, and POS systems.
  • Customer-focused options
    Let customers choose, including instalment payments.
  • Fast and secure transactions
    Reduce drop-offs and increase your revenue.
  • Smart insights
    Analyse revenue and customer behaviour via the Buckaroo Payment Plaza.


This is how you improve the shopping experience and strengthen customer loyalty!

Free advice
Horeca

Omnichannel payments in hospitality

In hospitality, fast and efficient payments are crucial—at the counter, at the table, or through an online ordering system. With Buckaroo’s omnichannel solution, you process all payments in one clear overview and offer a seamless experience.

  • All-in-one integration
    Connect POS systems, mobile payments, and online orders.
  • Fast and secure
    Minimise waiting times and gain instant insight into payments.
  • Flexible operations
    Handle reservations and payments without hassle.
  • Real-time insight
    Monitor revenue via the Buckaroo Payment Plaza.


This is how you improve the customer experience while freeing up staff to focus on service and hospitality!

Free advice
Garage

Omnichannel in automotive garages

As an automotive garage, you want to focus on service without the hassle of payments. With Buckaroo’s omnichannel solution, you can easily process both online and offline payments, allowing customers to pay securely and flexibly.

  • All-in-one platform
    Process payments via your website, app, or POS system.
  • Flexible payments
    Pay instantly, by credit card, or in instalments.
  • Maximum security
    Protection against fraud and secure transactions.
  • Clear overview
    Manage payments and invoices in the Buckaroo Payment Plaza.


This is how you offer a professional payment experience, tailored to the needs of modern motorists!

Free advice

Frequently Asked Questions

What does omnichannel payment mean, and why is it important?

Omnichannel payments mean customers can pay seamlessly, whether they are in-store, online, or using a mobile device. This creates a consistent customer experience and makes it easier to manage payments centrally.

How can I link my card terminal to my online payment system?

Buckaroo offers integrated payment solutions that connect physical payment terminals and online payments. This can be done via APIs, a point-of-sale system, or a payment platform that supports both payment methods. Always check with your POS provider for supported integration options.

Which payment methods can I combine in an omnichannel solution?

With an omnichannel payment solution, you can offer different payment methods, such as:

  • Payment terminal payments (contactless, chip, magnetic stripe)
  • Online payments (iDEAL, credit card, PayPal)
  • Pay later options (Klarna, Riverty, Billink)
  • Subscriptions & direct debit (SEPA Direct Debit)

By combining these methods, you offer customers maximum flexibility.

How does omnichannel payment help reduce returns and outstanding payments?

By offering customers multiple payment options (such as pay later or instalment payments), they can complete a purchase more easily. In addition, a central payment overview helps merchants process payments and returns more quickly.

Is it safe to combine payment terminal and online payments?

Yes, it is safe to combine payment terminal and online payments, provided you use a secure and reliable payment service provider. Modern payment platforms use advanced security measures such as encryption, tokenisation, and fraud prevention systems to protect every transaction. By managing all payments in one central environment, you also maintain better oversight and control, which further enhances security.

Can I centralise customer data and payment history in an omnichannel payment platform?

Yes! By connecting a payment platform to your point-of-sale system, you can centrally manage customer data, transactions, and payment behaviour. This provides insights to serve customers better and set up loyalty programmes.

Why choose Buckaroo?

Reliability

We have been a trusted partner for thousands of merchants in the Netherlands for many years.

Scalability

Whether you have one location or dozens, our franchise payment solutions grow with you.

Customer support

Our support team is always ready to help you with strategic questions or technical support.

Innovation

We continuously develop our payment solutions using the latest payment technologies, so you can always stay ahead.

Get started with Buckaroo today

Our solutions are easy to use, cost-efficient, and help you serve your customers better. Get in touch for a no-obligation consultation and discover what we can do for your franchise.

Ask our specialists

  • Excellent customer support
    Help when you need it

  • Clear pricing
    Only pay for successful transactions

  • 40+ popular payment methods
    We help you choose the right payment methods

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