20 Years of Buckaroo: A Conversation with Maurits Dekker, Chief Commercial Officer
Twenty years of Buckaroo means twenty years of building, doing business and growing. And nobody has seen that up close better than Maurits Dekker, Chief Commercial Officer. For fifteen years, he has had final commercial responsibility at Buckaroo. He knows better than anyone how the company grew into a leading and reliable payment partner for tens of thousands of businesses.
From unknown name to established player
“When we started out with five people somewhere around the end of 2005, 2006, nobody knew who Buckaroo was,” says Maurits. “We were given the opportunity to become the first partner besides the banks to process iDEAL payments, which was still a very unknown payment method at the time.” That timing turned out to be right: iDEAL rapidly became the standard for online payments in the Netherlands. “That laid the foundation for where we are today.”
''The word ‘attention’ is truly embedded in our DNA.''
Doing business with attention
According to Maurits, what sets Buckaroo apart from other payment service providers is the way it looks at customers. “Product is always the result of something. We need to focus on that first step: truly understanding the customer and their goals. And then respond to that with our solutions. To me, that is really the core of paying attention.’’
Passion for the work
After fifteen years, Maurits is still enthusiastic about his work. ‘’I really enjoy payments, the subject matter and the ecosystem Buckaroo operates in.’’ But above all, it is the culture that makes him proud. ‘’We are approachable and we are able to give attention to our customers, our partners and our colleagues as well. ‘’Attention’ is truly embedded in our DNA.’’
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