When is it time to replace your payment terminal?

When your device’s certification has expired, you will no longer be able to accept payments with your terminal. Certification may expire due to new technologies on the market that the device is no longer compatible with. Some important updates can then no longer be performed — for example, security updates that ensure your device remains safe.

Certification of payment terminals ensures that your device works securely and properly. This is essential to guarantee safe transactions and prevent fraud. In the Netherlands, certification of payment devices is overseen by the Dutch Central Bank (DNB) and the Netherlands Authority for the Financial Markets (AFM) .

In most cases, your payment terminal provider will notify you in time when your device’s certification is about to expire. Unfortunately, this doesn’t always happen. At Buckaroo, we always inform you several months in advance if your terminal’s certification is expiring and we offer a replacement option. This way, you never run the risk of being unable to accept card payments.

2. Your payment terminal is slow and the battery drains quickly

You probably recognize this from your phone getting older — it still works, but it’s not ideal. The same applies to payment terminals: as the device ages, it needs to be charged more frequently and becomes increasingly slow. This can be frustrating for both you and your customers. It’s more customer-friendly if they don’t have to wait for a transaction to be processed. And of course, it’s easier for you if you don’t have to keep recharging your device.

3. New technologies

Just like with other devices, payment terminals evolve with technological advancements. In recent years, contactless payments have become the norm, eliminating the need to insert your card into the terminal. New types of terminals have been developed to support this. In today’s market, you also see new functionality becoming increasingly important — such as Android-based terminals that allow you to install other apps. Want to learn more? Read this blog.

4. Not sure about your terminal?

Not sure if your terminal still meets the requirements or when the certification expires? A quick call to your provider usually clears things up and helps you avoid surprises. Do you have a terminal from Buckaroo? You can check the certification status on this page. Don’t have a Buckaroo (Sepay) device but still receive transactions via us or are considering switching? Feel free to give us a call. In many cases, we are also aware of certification statuses of devices from other suppliers. We’re happy to assist.

Also read our blog on how to choose the right payment terminal for your business.

You can find more information about using our payment terminals in our Knowledge Base.