What do you need a card receipt for?
When you pay by card in a store, you often get a slip afterwards: the card receipt. For some it is an important document, for others an unnecessary piece of paper that goes straight in the trash. Have you ever wondered what the card receipt is actually for? We explain it in this blog.
What is on it?
A card receipt serves as proof of payment. Unlike the sales receipt, it does not list any products or how long your warranty on a product lasts. So what is on the receipt? This varies per payment terminal, but the basic information is generally the same. On Buckaroo card receipts, you will find the following information:
Extra verification
When a receipt is ‘printed’, it means the payment was successful. No receipt = no successful transaction on a device with a receipt printer. This does happen occasionally. It is usually caused by a poor connection, which creates a delay. In that case, the customer may say that an amount has been debited from their account, but this is a reservation. It usually changes into a normal debit within 10 minutes.
Is a card receipt mandatory?
As a merchant, you must be able to provide proof of payment if the customer asks for it. A digital receipt is fine too. Do you have a lot of business customers? Then a receipt printer is useful. Do most of your customers not want a receipt? Then you are better off choosing a payment terminal that offers digital receipt options, unless you want to keep the receipt for your own records.
Tip: Not sure whether you want a device with or without a receipt printer? Try both on a rental basis first and then decide.
Looking for a payment terminal with a receipt printer?
- Connection
- Checkout Connection
- Contactless Payment
- Reverse payments
- Battery life
- Receipt printer
- Purchase
- Subscription - monthly
- Lease - 1 year
- Lease - 3 years
- Lease - 5 years
- Registration fee
- One day
- Weekend- or holiday
- Weekend
- Week
- Month
- Three Months
Buck Mobile
- 4G
- 36-72 hours
- € 490,00
- € 20,10
- € 44,50
- € 35,00
- € 29,50
- € 58,00
- € 22,00
- € 28,00
- € 50,00
- € 77,50
- € 166,00
- € 332,00
Buck Fixed
Buck Smart Plus
What do your customers use the card receipt for?
For many customers, the card receipt is first and foremost ‘proof’ that the transaction went through. Sometimes the card receipt also serves as additional proof alongside the sales receipt, for example for:
- Claiming expenses from an employer or insurer
- Keeping track of spending for their records
- Supporting claims about returns that were not processed correctly
Because the card receipt is a proof-of-payment document, you cannot turn it off completely if you have a payment terminal with a receipt printer. You can, however, have it printed as a single receipt to save paper. So always make sure you have enough receipt rolls in stock.
Digital is also an option
There are also payment terminals without a receipt printer. This makes the device more compact and more sustainable. Does a customer still want a card receipt? That is easy to arrange with a QR code. The code is shown on the screen of the payment terminal. The customer then scans the code and receives the card receipt digitally. Payment terminals often also have options to email the receipt. If you use Tap to Pay (an app that lets you use your smartphone as a payment terminal), you can also send a digital receipt.
Looking for a payment terminal without a receipt printer that still lets you provide a digital receipt? Take a look at these options:
Need help with your payment terminal?
Do you need help setting up the second receipt? Or do you have other questions about your payment terminal? Contact commercialcare@buckaroo.nl. We are happy to help.
Why choose Buckaroo?
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Cost savings
We offer the cheapest rates in the Netherlands. In the long run, you are guaranteed to get the best deal with us. -
Reliability
With Buckaroo, you know your payments are secure. All our Payment terminals meet the highest security standards, including the latest encryption technology to protect data. -
Convenience
Our Payment terminals are intuitive and easy to use, both for you and your customers. No complicated processes, just quick and efficient payments.
