5 handy tips for your payment terminal
Do you use a Buckaroo payment terminal? Then we have a few useful tips to help you complete payments more easily and quickly. They're practical tips you can put to work right away, and they only take a few minutes.
Some options differ per payment terminal. First check which device you have, so you read the right instructions.
1. Set a fixed amount
Do you sell one product at one fixed price? Then you can set a fixed amount on your payment terminal, so you don't have to enter the amount every time. Here's how to set it up.
For all payment terminals, you first need to change a setting in your personal My Buckaroo account.
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Turn on the payment reference via your personal page
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Go to Payment terminals in the menu
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Click Configuration for the payment terminal.
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Go to the tab for Terminal Settings
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Under ‘Fixed amount', choose no, optional or required.
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Save
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Run a system update on the payment terminal via the F key (Menu). In the menu, choose Technical menu and select Update.
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You can now set a fixed amount on the terminal using the steps below.
Buck Smart, Buck Smart Plus
- Press the MENU BUTTON on the home screen.
- Go to SETTINGS → FIXED AMOUNT.
- Enter the amount (in cents).
- Confirm with the GREEN BUTTON (OK).
Once a fixed amount is set:
- Press the Payment button on the home screen.
- The set amount is displayed.
- You can start the payment right away.
Buck Mobile, Buck Fixed, Buck Mini 4G
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Press F (Menu)
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Select SETTINGS
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Select FIXED AMOUNT
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Enter the amount in cents and press Enter
2. Turn the second receipt copy on or off
By default, the payment terminal prints two receipts: one for the merchant and one for the customer. You can turn off the copy receipt function so the payment terminal prints only one receipt.
Here's how:
- Log in to MyBuckaroo.nl
- In the menu, go to Terminals
- Click Configuration for the terminal you want to change. In the Receipt options dropdown menu, choose the setting you want (for example, whether or not to print a second receipt). Click the Receipt Settings tab. Here you can turn the green checkmark on or off to choose whether the second receipt is printed.
- Click Save. Your payment terminal applies the change within 5 minutes.
3. Link your card sales to people or departments
Do you use multiple payment terminals and want to know which device handles the most transactions? Then you can link a code to each payment terminal. You can adjust that code yourself for each department, person or other group you want to track separately.
For all payment terminals, you first need to change a setting in your personal My Buckaroo account.
- Turn on the payment reference via your personal page
- Go to Terminals in the menu
- Click Configuration for the payment terminal.
- Go to the Terminal Settings tab
- Under ‘Login details', choose no, optional or required.
- Click Save
- Run a system update on the payment terminal via the F key (Menu). In the menu, choose Technical menu and select Update.
- You can now set a fixed amount on the terminal using the steps below.
Here's how to set it up:
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On the home screen, select the MENU BUTTON Menu Button
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Press SETTINGS Icon and then LOGIN
- Enter the code you want
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You can now log in with your code/name
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Once you've entered your login correctly, confirm it with the GREEN BUTTON OK.
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Every payment is registered under your code/name.
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You can find this data in the transaction overview in My Buckaroo under CUSTOMER REF.
4. Don't leave your payment terminal on the charger too long
You might think it's smart to charge your payment terminal as much as possible. In fact, charging your device constantly is bad for it, because it shortens your battery life. Does your battery drain quickly while the device itself still works fine? Then you can also order a separate new battery.
Bonus tip: only use the supplied cable to charge the device. Other cables can stop the device from working properly. Lost the original cable for your Buckaroo device? No worries, you can simply order a new cable in our online store. Docking stations are also available for some models, making it even easier to charge your device.
5. Bothered by the sun? Adjust your screen brightness or switch to dark mode
Sometimes the sun or a lamp reflects on the screen of your payment terminal. That's annoying, because it can make the screen harder to read. We have a simple solution for this. On all Smart devices (Buck Smart, Buck Smart Plus, Buck Smart Fixed) you can adjust the screen brightness. Just like on a phone, you do this via the menu that appears when you swipe down from the top of the touchscreen. There you'll see a slider you can adjust. Don't have a Smart device, but do you have a Buck Mini 4G? Then you can choose dark mode (dark background).
Buck Mini 4G - dark mode - light mode
- Menu (F1 button)
- Choose terminal (1)
- Go to device (arrow down and choose 1)
- Press the green button until you see Theme
- Choose 0 for a dark background or 1 for a light one
- Press the green button to confirm
Unfortunately, you can't change the screen mode on the Buck Mobile and the Buck Fixed.
Need help with your payment terminal?
In our knowledge base you'll find all the manuals, including handy instructional videos for Buckaroo payment terminals. Our new chatbot gets you answers to your questions even faster. And of course you can also call or email our helpdesk if you get stuck. We're happy to help.
Why choose Buckaroo?
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Cost savings
We offer the cheapest rates in the Netherlands. In the long run, you are guaranteed to get the best deal with us. -
Reliability
With Buckaroo, you know your payments are secure. All our Payment terminals meet the highest security standards, including the latest encryption technology to protect data. -
Convenience
Our Payment terminals are intuitive and easy to use, both for you and your customers. No complicated processes, just quick and efficient payments.
