Merchant Services Representative

32-40 hours |  The Hague

Are you precise and customer-focused, and do you get energy from customer contact? Then we have a great opportunity for you at Buckaroo.

Merchant Services Representative: here's what you'll do

 

As a Merchant Services Representative, you work in the fast-paced fintech sector and contribute to payment solutions that process millions of transactions. You are the first point of contact for our customers and make sure their questions are handled accurately, quickly, and in a customer-friendly way.


The Merchant Services department handles all incoming phone calls at Buckaroo. Together with your team, you make sure every call is handled accurately and in a customer-friendly way.

What will you do?

  • Assist customers by phone and email
  • Advise on payment questions
  • Handle tickets carefully
  • Work closely with colleagues from other departments

What do you bring?

  • At least secondary vocational education (MBO level)
  • Good command of Dutch and English
  • Strong communication skills
  • A customer-friendly and precise attitude

What can you expect from Buckaroo?

Buckaroo is a leading payment provider and fintech organization headquartered in the Netherlands. Our technology helps businesses optimize their cash flow with online and in-store payment solutions. We process payments for more than 54,000 corporate organizations and SMEs, such as online stores and streaming services, as well as charities.

At Buckaroo, a good working atmosphere matters to us. You can be yourself here, and we encourage knowledge sharing and personal development. Everyone contributes to the company's growth from their own expertise. Good collaboration is essential, both within and outside your team.

What do we offer?

  • Salary between €2,500 and €4,000 (depending on experience)

  • Bonus scheme & pension

  • Hybrid working

  • 25 vacation days

  • Training opportunities

  • A budget to set up your home office

  • And above all: a great working atmosphere in a growing fintech organization

Are you the right match for this new role? We'd love to meet you!

Email your CV and cover letter to hr@buckaroo.nl.