Commercial Support Franchise 

40 hours | Utrecht

Are you customer-focused, well organized and energized by working with others? As Commercial Support Franchise, you support our franchise team and help franchise owners with a wide range of questions. You keep track of progress, coordinate with various departments and make sure agreements are kept. You're just as comfortable picking up the phone for a commercial conversation as you are helping to improve our processes.

 

Commercial Support Franchise at Buckaroo, here's what you'll do….

As a Commercial Support employee, you support the franchise team.

 

Your responsibilities:

  • You support the Franchise team with onboardings, customer questions, campaigns, reports and preparing for customer meetings

  • You are the first point of contact for the franchise team and manage the shared franchise mailbox;

  • You don't hesitate to pick up the phone to help business owners with operational questions and to follow up on commercial opportunities;

  • You keep track of actions, deadlines and ongoing customer projects and make sure agreements are followed up on time;

  • You work closely with internal departments such as Operations, Compliance and Product, and build a strong network within the organization;

  • You actively contribute ideas on operational processes and help make them smarter, clearer and more efficient.

 

 

A proactive, customer-focused attitude and strong problem-solving
skills….

Is this how you see yourself, or how friends and family would describe you? Then we invite you to help us grow the organization further.

 

Of course, this also takes the right experience and skills. What are we looking for?

  • At least MBO/HBO level (Dutch vocational or higher professional education);

  • At least 3 years of relevant work experience;

  • Fluency in Dutch and English, both spoken and written;

  • Strong verbal and written communication skills;

  • Knowledge of payment technology and related services is a plus.

 

 

What can you expect from Buckaroo? 

Buckaroo is a leading payment service provider, a fintech organization headquartered in the Netherlands. Our technology helps businesses optimize their cash flow with online and offline payment solutions. We process payments for more than 45,000 corporate organizations and SMEs, such as online stores and streaming services, as well as charities.

 

At Buckaroo, a good working atmosphere matters to us. You can be yourself here, and we encourage knowledge sharing and personal development. Everyone contributes to the company's growth from their own expertise. Good collaboration is essential, both within and outside your team.

 

What's more

  • A good gross salary between €3,000 and €4,500, depending on education and experience;

  • Attractive bonus scheme;

  • Pension plan;

  • Hybrid working;

  • A budget to set up your home office;

  • Company laptop and phone;

  • Training opportunities.

 

Are you the right match for this role? We'd love to meet you!

Email your CV and cover letter to hr@buckaroo.nl.