Payment methods

TWINT

TWINT is a local Swiss mobile wallet and payment app, supported by the largest Swiss banks and payment processors Six and Worldline. By now, all Swiss banks offer TWINT, making the payment method available to virtually everyone in Switzerland. TWINT operates through a mobile app linked to a bank account, credit card, or prepaid card.

Get started with TWINT

Why use TWINT?? 

Benefits for merchants:

  • Access to more than 6 million active users.
  • 84% of online stores in Switzerland accept TWINT.
  • Secure transaction processing via fingerprint, facial recognition, or PIN code.
  • Rapidly growing popularity in both e-commerce and physical retail. 

Benefits for consumers:

  • Easy payments through the TWINT app, linked to a bank account or card.
  • Enhanced security through protected access (biometrics or PIN).
  • Convenient features such as storing loyalty and membership cards.
  • Supports P2P and in-store payments between users.

Getting started with TWINT in 4 steps

Create account

An account is completely free, you only pay per transaction.

Install free plugins

Consult the knowledge base or contact our support department.

Provide details

Additional details are required to complete your account.

Receive payments

Payments on your website are now possible, good luck with your online shop!

Everything about TWINT in one convenient overview?

Looking for all the key information about TWINT in one place?
Download the TWINT factsheet. 

Download factsheet

Frequently asked questions

What is TWINT?

TWINT is a Swiss mobile payment app that allows users to pay with their phone, transfer money, and even scan invoices. The app is linked to a bank account or credit card and can also be used in a prepaid version.

How does paying with TWINT work?

For consumers: You download the TWINT app, link it to your bank account or credit card, or choose the prepaid option.
• At checkout or in-store:
• For an online payment, select TWINT as the payment method.
• Scan a QR code or enter a 5-digit code in the app.
• Confirm the payment via PIN, fingerprint, or facial recognition (depending on your device).

For webshops: TWINT provides an integrated and mobile-friendly payment method for Swiss consumers.

Where can you pay with TWINT?

In Switzerland, TWINT is accepted in many places:
• Physical stores, supermarkets, markets, vending machines, parking meters.
• Online in webshops — TWINT is accepted by a large share of the Swiss market.

Note: TWINT focuses on the Swiss market, meaning it is suited for consumers with a Swiss bank account and for webshops serving Swiss customers.

How secure is paying with TWINT?

Payments via TWINT are fully secured thanks to:
• Biometric verification (fingerprint or facial recognition);
• PIN verification for every transaction;
• Encryption through the connected Swiss banks.

Additionally, Buckaroo processes all transactions in compliance with PCI DSS standards for maximum payment security.

What does paying with TWINT cost?

For consumers, regular payments via the app typically involve no additional fees.
For webshops, costs may vary. At Buckaroo, you pay a fixed fee of CHF 0.25 per transaction and a variable fee of 2.70%.

Why should I offer TWINT in my webshop?

TWINT is the standard in Switzerland:
• Reach over 6 million users;
• 84% of online shops accept TWINT;
• Secure payments via biometric verification;
• Payments from one of Europe’s strongest purchasing-power markets.

By adding TWINT to your checkout, you immediately increase your Swiss conversion rate and customer satisfaction.

Who is TWINT suitable for?

Suitable: for webshops with Swiss customers, stores in Switzerland, and mobile-focused check-outs.
Less suitable: for webshops with customers exclusively outside Switzerland. TWINT requires a Swiss bank account or customers in Switzerland.

Is TWINT also suitable for in-store payments?

Yes, TWINT works both online and in-store.
Customers can scan QR codes at the cash register, making in-store payments just as easy as online.
This allows you to benefit from one payment solution across all your channels — fully omnichannel via Buckaroo.

Can I combine TWINT with other payment methods?

Absolutely. With Buckaroo, you can effortlessly combine TWINT with other popular methods such as:
• iDEAL, Bancontact, and SEPA;
• Credit cards (Visa, Mastercard, American Express);
• Apple Pay, PayPal, and Riverty (AfterPay).

This ensures customers can always choose their preferred payment method, wherever they are.

How do I get started with TWINT at Buckaroo?

Get started in 4 steps:
• Create a Buckaroo account — completely non-binding; you only pay per transaction.
• Install the free plugin or request assistance from our integration specialists.
• Provide the required information to activate your account.
• Start receiving TWINT payments directly on your webshop or payment page.

Any extra tips for optimal TWINT usage?

• Display the TWINT logo clearly in your checkout for Swiss visitors.
• Communicate the fast checkout experience (“Pay within seconds with TWINT”).
• Ensure your shipping & delivery flow aligns with instant payments.
• For mobile visitors: highlight the QR scan process or the direct app connection.

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