Payconiq, online payments via QR and mobile phone
Payconiq is a widely used payment method in Luxembourg that enables both online and in-store payments via QR codes. It can be used in shops, restaurants, webshops and at events. Customers simply scan the QR code using the Payconiq app or another supported banking app. Payments are completed instantly, directly from the app linked to the consumer’s bank account.
- Support when you need it
- More than 40 popular payment methods
- Free plugins for the best-known web platforms
Get started with Payconiq in 4 steps
Invoice Payments
In Luxembourg, customers expect speed, clarity and ease. With Payconiq invoices via Buckaroo, invoices are paid in seconds using a simple QR code. No manual transfers, no errors. Just smooth payments that keep cash flow moving.
Transaction costs:
0,20 € (excl. VAT) for paid amount under 20,00 €
0,70 € (excl. VAT) for Paid amount above 20,00 €
QR Payments
Let your customers quickly make mobile payments or donations by scanning a QR code. This solution does not require integration and can be placed on any support (digital/paper).
Transaction costs:
0,07 € (excl. VAT) for paid amount under 5,00 €
1,55 % (excl. VAT) for Paid amount above 5,00 €
eCommerce
Online customers expect speed, simplicity and security. With Payconiq, payments happen in just a few taps, without entering card details or sensitive information. From e-commerce to fundraising and in-app payments, Payconiq fits seamlessly into online business in Luxembourg.
Transaction costs:
2,25% (excl. VAT)
Advantages of Payconiq
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Offers guaranteed payment
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Can be combined with a savings system
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Also pay in-store via the POS system
How does Payconiq work?
At the touch of a button
Payconiq is a PSD2-based payment method that enables instant payments. It allows consumers to pay using their smartphones at the touch of a button. They scan the QR code and confirm the payment via the app.
Allow customers to make mobile payments
Thanks to the partnership between Buckaroo and Payconiq, you can quickly go live via direct links with Magento, WooCommerce, Shopware and Lightspeed. This allows customers to benefit from a seamless omnichannel payment method.
Everything about Payconiq in one overview?
Would you like all the information about Payconiq in one convenient document? Then download the factsheet now.
Why this change? What are the benefits for us?
Payconiq joined the European Payment Initiative to prepare the launch of Wero, a new European instant payment solution. During this transition Buckaroo will take over the merchant relationship for Payconiq. Your Payconiq acceptance continues as before and later Buckaroo will support you in adding Wero once it becomes available in Luxembourg, planned for mid 2026.
What is Buckaroo?
Buckaroo is a payment service provider supporting online and in store payments for companies of all sizes. Buckaroo serves over 47,000 businesses and processes more than one billion transactions per year. Buckaroo is part of Keensight Capital. More information: www.buckaroo.eu
What does this mean for me as a Payconiq merchant?
Your Payconiq services will be migrated to Buckaroo. You will continue to accept Payconiq payments without interruption, and you’ll also gain access to additional Buckaroo features, reporting tools, and customer support.
Where is Buckaroo located?
Buckaroo is a company that has been established in The Netherlands with offices in Utrecht, The Hague, Brussels and Prishtina.
Why is Payconiq Luxembourg transitioning to Buckaroo?
Payconiq Luxembourg has chosen Buckaroo as its new payment service provider. This transition ensures that merchants continue to benefit from reliable payment services while gaining access to new and innovative solutions, including Wero.
What is the timeline of the migration?
Phase 1 (26 Jan 2026 – Q3 2026): invoices & Bulk payouts handled by Buckaroo
What is My.Buckaroo
How is my personal and company data protected?
As a payment institution under the supervision of De Nederlandsche Bank (DNB), we apply the highest security standards to protect your personal and company data. We apply multiple layers of technical security measures, including end-to-end encryption for data transmissions, strong authentication protocols, and advanced firewall and intrusion detection systems to prevent unauthorized access. In addition, we conduct regular penetration tests and security audits in accordance with the requirements of DNB and the General Data Protection Regulation (GDPR). Our data protection policy is designed to comply with both national and international regulations, where we are committed to ensuring the integrity and confidentiality of your information.
What should I do if the activation code to confirm my email address does not work?
Contact Buckaroo. Our team is ready to assist you via wecare@buckaroo.eu and +32(0)23202950
Who will handle my invoicing after the migration
You will receive invoices from Buckaroo instead of Payconiq. You should log in to the Buckaroo Plaza for the latest invoices and reporting.
During phase 1 how are payouts processed?
Bulk Payouts will be processed exclusively through Buckaroo and the payout schedule will not be modified, while the existing payout procedures for Online, Invoice, In-Store Static, and In-Store Integrated channels will remain unchanged.
What is Wero, and how does it benefit my business?
Wero is a new European digital wallet developed under the European Payments Initiative (EPI). It allows customers to pay easily and securely directly from their bank accounts.
How do I access my.Buckaroo
You will receive a activation login in January 2026
Where can I find my transactions from Buckaroo?
Transactions overview will be available in My.Buckaroo portal. Payconiq merchant portal will also remain available for transactions overview until September 2026
Where can I find my invoices from Buckaroo?
You can find your invoices in my.Buckaroo
Is VAT charged on Buckaroo invoices
Yes, VAT is applied to all Buckaroo invoices, including transaction and service costs.
To which account is the turnover paid?
Your payouts continue to the same business bank account as before, processed via Buckaroo.
To which account is the turnover paid?
Your payouts continue to the same business bank account as before, processed via Buckaroo.
I use Bulking. Will my payout schedule change?
No, the payout schedule remains the same.
Will customers still be able to pay with the Payconiq app?
Yes, you can continue offering Payconiq as before.
Do I need to replace my Payconiq QR codes?
Payconiq QR codes will be valid until September 2026 – so no need to change them now. After that they will need to be replaced by Wero QR codes
Will I still have access to the Payconiq merchant portal?
Yes, the current Payconiq portal remains available for real time payment monitoring and transaction history.
What will happen with the Payconiq brand in Luxembourg?
The Payconiq brand will remain. You can continue offering Payconiq as before.
Get started with Buckaroo
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